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What InnCloud connects to

Distribution, payments and guest communication - connected through the platform rather than bolted on afterwards.

Distribution

Channels and OTAs

Booking.com

Two-way sync of rates, availability and restrictions through Channex, with reservations delivered into the PMS automatically.

Expedia

Rates and inventory mirrored from the PMS, with reservations imported and mapped to the correct room category.

Channex

The channel management layer connecting InnCloud to 200+ distribution channels from one inventory source.

Google Free Booking Links

Free listings on Google's hotel results, driving traffic to your own booking engine rather than an OTA.

Operations

Payments and communication

Card payments and deposits

Take deposits at booking and store cards securely for arrival, with VAT-compliant invoicing built in.

Email delivery

Confirmations, pre-arrival messages and post-stay follow-ups sent from your own property address.

Exports

Bookings, guests, invoices and reports exported to Excel or PDF whenever you need them.

API access

Available on the Pro plan for properties with their own reporting or integration requirements.

Integration questions

Do I need a separate Channex subscription?

No. Channel management is included from the Growth plan upward.

How fast do rate changes reach the OTAs?

Changes push automatically as they are made in the PMS, typically arriving on channel within minutes.

What happens if a sync fails?

Failures are logged and retried. Room assignment carries its own guard layer, so a sync problem does not become an overbooking.

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