Hotel PMS
What is a hotel PMS?
A property management system is the system of record for your rooms and your guests — it knows who is in which room on which night, and what they owe. Here is a plain ac…
Operations
Where ten hours a week goes in an independent hotel
Ask a hotelier where their week goes and you hear “everywhere”. Account for it hour by hour and a pattern appears — and it is rarely the guest-facing work. Six admin tas…
Revenue
What OTA commission really costs a 20-room hotel
Most independent hoteliers know roughly what they pay in OTA commission. Fewer have worked out the annual figure, or what a small shift to direct bookings is worth. Here…
Channel Management
Why your channel manager still oversells you
You are sold out, and an OTA confirms a two-night stay you cannot house. Usually this is not a sync failure. Channel managers publish a count per night, but a guest need…
Hotel PMS
How to choose a hotel PMS for a small hotel
Most hoteliers choose a PMS once a decade, under time pressure, from a shortlist assembled by whoever called most recently. A practical method: start from the five tasks…
Hotel PMS
Hotel PMS pricing in the UK: what you should expect to pay
Hotel software pricing is unusually hard to compare: flat monthly fees, per-room charges, and per-booking commissions all look different on paper. What the UK market act…
Hotel PMS
Cloud or on-premise hotel PMS: which is right for you
If your PMS runs on a computer in the back office, someone has suggested moving to the cloud. The pitch is usually about modernity, which is not a reason. The actual dif…
Hotel PMS
How to switch hotel PMS without losing your data
Most hoteliers stay on a system they have outgrown because changing it looks frightening. It is manageable — the properties that struggle treat it as a software installa…
Channel Management
What is a channel manager, and do you need one?
A channel manager is the hotel system people understand least and depend on most. What it publishes, how bookings come back, the difference between availability and stop…
Channel Management
PMS, booking engine and channel manager: what is the difference?
Three systems get used interchangeably in conversation and sold separately by vendors. What each one actually does, how information should flow between them, where the g…
Channel Management
Stop-sell vs availability: the switch that keeps your hotel closed
You reopen dates, availability looks right, the channel manager says it pushed — and no bookings arrive. Availability and stop-sell are two different switches, and a cha…
Revenue
How to get more direct bookings
Advice on direct bookings is usually either obvious or unrealistic. The shorter list of things that actually move the number for an independent property — starting with …
1 of 2
Next →
Run your hotel from one place
PMS, channel manager, booking engine and website. Flat monthly price, no commission.
Start your 7-day free trial